Privacy Policy
Last updated: August 2026 · RehabBooked, Inc.
This Privacy Policy explains how RehabBooked, Inc. (“RehabBooked,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, request a demo, or use our platform as a clinic customer. By using our website or services, you agree to the practices described in this policy.
If you have any questions, contact us at privacy@rehabbooked.com.
1. Information We Collect
We collect information in two contexts:
Name, email, phone number, and clinic information submitted through our demo request or contact forms, along with general website usage data collected via cookies and analytics tools.
Account and billing information, plus any lead or patient contact information (such as names, phone numbers, and email addresses) that you input into the platform to manage your clinic’s CRM, scheduling, and communications.
2. How We Use Information
3. Cookies & Analytics
Our website uses cookies and similar technologies to understand how visitors use our site and to improve the browsing experience. We use analytics tools to collect aggregated, anonymized usage data. You can control cookies through your browser settings, though disabling them may affect site functionality.
4. How We Share Information
We do not sell your information. We may share information only in these limited circumstances:
Trusted vendors who help us operate our website and platform (such as hosting, email delivery, and analytics), bound by confidentiality obligations.
Where required by law, subpoena, or governmental request.
In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality terms.
5. Healthcare Data & Your Responsibilities
RehabBooked is a patient acquisition and CRM platform for physical therapy and chiropractic clinics. We do not require or knowingly process clinical or medical records (such as diagnoses or treatment notes) through our platform — our system is designed for lead, appointment, and communication management.
If you use RehabBooked to manage patient contact information, you are responsible for ensuring your use of the platform complies with applicable healthcare privacy laws, including HIPAA where applicable. We implement administrative, technical, and physical safeguards designed to protect the data in our systems. If your clinic requires a Business Associate Agreement or has specific compliance requirements, please contact us to discuss.
6. Data Security
We use encryption in transit and at rest, access controls, and other industry-standard safeguards to protect the data in our systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as necessary to provide our services, maintain your account, and comply with legal obligations. If you close your account, we will delete or anonymize your data within a reasonable period, except where retention is required by law.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain data uses. To exercise any of these rights, contact us at privacy@rehabbooked.com.
9. Children’s Privacy
Our website and platform are intended for business use by clinic owners and staff. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated revision date at the top of this page.
11. Contact Us
Email: privacy@rehabbooked.com