Please read these Terms & Conditions carefully before using the RehabBooked website or platform. By accessing our website, requesting a demo, or subscribing to our platform, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

1. Description of Service

RehabBooked, Inc. (“RehabBooked,” “we,” “us,” or “our”) provides a patient acquisition and practice growth platform for physical therapy and chiropractic clinics, including CRM, scheduling, automated communication, reputation management, landing pages, and reporting tools (“the Platform”).

2. Eligibility & Accounts

You must be at least 18 years old and authorized to act on behalf of your clinic to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

3. Subscription Plans & Billing

RehabBooked is offered under the following plans, billed monthly in advance:

There is no long-term contract. Subscriptions renew automatically each month unless cancelled. You may cancel at any time; we request 30 days’ notice so we can wrap up any active work. Fees are non-refundable except where required by law. We reserve the right to change our pricing with reasonable advance notice.

4. Demo Requests

Booking a demo does not create a binding agreement to purchase any subscription. A separate order or subscription agreement governs your use of the Platform once you decide to proceed.

5. Acceptable Use

You agree not to use the Platform to:

You are solely responsible for obtaining proper consent from your patients and leads before contacting them through the Platform’s automation features.

6. Your Data & Healthcare Compliance

You retain ownership of all lead, patient, and clinic data you input into the Platform. We process this data solely to provide our services to you, in accordance with our Privacy Policy.

You are responsible for ensuring your use of the Platform complies with applicable healthcare privacy laws, including HIPAA where applicable, and for obtaining any consents required to communicate with your patients.

7. Intellectual Property

The Platform, our website, and all associated software, design, and content are the property of RehabBooked, Inc. and are protected by applicable intellectual property laws. Nothing in these terms grants you any ownership rights in the Platform itself.

8. Third-Party Services

The Platform may incorporate or rely on third-party service providers to deliver certain features, such as messaging delivery, hosting, or payment processing. We select these providers carefully, but are not responsible for outages or issues caused by third-party services outside our control.

9. Service Availability & Changes

We aim to keep the Platform available and performing reliably, but we do not guarantee uninterrupted or error-free service. We may update, modify, or discontinue features from time to time, and will provide reasonable notice of material changes where practical.

10. No Guarantee of Results

Testimonials, case studies, and statistics referenced on our website reflect the individual experiences of specific clinics and are not guarantees of similar results. Patient acquisition outcomes depend on many factors specific to your clinic, market, and how the Platform is used.

11. Limitation of Liability

To the fullest extent permitted by law, RehabBooked shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or Platform, including loss of revenue, data, or business opportunity.

Our total liability for any claim arising out of these terms shall not exceed the amount you paid to RehabBooked in the three months preceding the claim.

12. Indemnification

You agree to indemnify and hold RehabBooked harmless from any claims, damages, or expenses arising from your use of the Platform, your violation of these terms, or your failure to obtain proper consent from individuals you contact through the Platform.

13. Termination

You may cancel your subscription at any time. We may suspend or terminate your account if you violate these terms, engage in unlawful use of the Platform, or fail to pay applicable fees. Upon termination, your right to access the Platform will end, though certain provisions of these terms will continue to apply.

14. Governing Law

These Terms & Conditions are governed by the laws applicable in our jurisdiction of incorporation, without regard to conflict-of-law principles. Any disputes arising under these terms shall be resolved in the courts of that jurisdiction.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Material changes will be reflected by an updated revision date at the top of this page. Continued use of our website or Platform after changes take effect constitutes acceptance of the revised terms.

16. Contact Us