The Challenge

Align Chiropractic operates in a competitive local market, with several established chiropractic practices nearby. Word of mouth had always been reliable, but online reviews were sparse — which hurt visibility in local search results at exactly the moment patients were comparing options.

At the same time, Dr. Reyes had no clear picture of where new patients were actually coming from — organic search, referrals, or paid campaigns. And maintenance-care patients, the backbone of consistent revenue, would often quietly stop coming in without any warning or opportunity to re-engage them.

The Solution

Align Chiropractic implemented RehabBooked’s Growth plan, with a focus on reputation, local visibility, and patient recall — the three levers that matter most for a competitive local chiropractic market.

The Results

Within six months, Align Chiropractic’s Google review count had doubled — driven entirely by the automated request sequence, with no extra effort from the front desk. Combined with the recall campaigns, maintenance-care patients now stay engaged with steady, predictable visit patterns. And for the first time, Dr. Reyes has real visibility into exactly where her patients are coming from.